WebSoftLeader

Telegram bots for requests and team actions

Collect structured requests or let authorised staff perform a defined task in Telegram. We build a focused bot journey with access checks, useful feedback and a route to a human.

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Start this brief
Starting price$50/hourIndicative timelineAfter scope review
Vladimir NikolaevWebSoftLeaderVladimir Nikolaev · specialist WebSoftLeader
Telegram bots for requests and team actions
What we build

A bot with a defined operational role

Conversation map

Commands, questions and handover points agreed.

System connection

Required records read or written through supported interfaces.

Access controls

Staff identities and permitted actions verified.

Operational checks

Retries, failures and administrator instructions covered.

Let’s agree what you actually needWe’ll shape the scope around your priorities.
RECENT WORK

Work you can explore.

Actual project screenshots. Some client interfaces are in their original language.

Explore our work
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MP CMS: Ecommerce platform · actual website screenshot
Client sites and products

MP CMS

Ecommerce platform. Actual project screenshots. Some client interfaces are in their original language.

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ARTEL: Commercial interior projects · actual website screenshot
Client sites and products

ARTEL

Commercial interior projects. Actual project screenshots. Some client interfaces are in their original language.

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How the project moves forward

How the project moves forward

  1. 01

    Brief and initial prototype

    We define the scope and prepare the agreed first prototype or work plan before payment.

  2. 02

    Approve and start

    You approve the prototype and pay 30%. We begin the agreed implementation.

  3. 03

    Review the working version

    We show the main pages and functions or agreed milestone deliverables. After acceptance, you pay the next 30%.

  4. 04

    Accept the completed project

    We finish the agreed checks and hand over the project, materials and access. You pay the remaining 40% after acceptance.

SCOPE · BUDGET · TIMELINE

Starting price

Scope agreed before work begins. All prices in USD. Applicable taxes and third-party fees are confirmed in the proposal.

  • Conversation map
  • System connection
  • Access controls
  • Operational checks
Starting price$50/hourAfter scope reviewScope agreed before work begins.
PAYMENT BY PROJECT MILESTONES

Approve a result. Pay for the next milestone.

We agree the scope and prepare the first prototype before the first payment. You can review the proposed structure and customer journey before deciding to proceed.

Your first prototype, before payment

The agreed initial prototype covers the key page or customer journey. For SEO, advertising and other projects without an interface, the first reviewable result is a proposed work plan. The number of screens and revisions is agreed in the brief.

  1. 0130%

    After prototype approval

    You approve the prototype or work plan and pay 30% of the agreed project price. We then begin implementation.

  2. 0230%

    After the working version

    We demonstrate the agreed main pages and functions, or the named project deliverables. Once you accept this milestone, the next 30% is due.

  3. 0340%

    After project acceptance

    We complete the agreed checks, deliver the project and hand over the agreed materials and access. The remaining 40% is paid after acceptance.

This schedule applies to projects with a fixed scope. Monthly work and small hourly tasks have separately agreed terms. Advertising spend, hosting, licences and third-party fees are listed separately in the proposal.

We deliver remotely. Briefing, reviews and handover take place online, with the meeting times and working language agreed in advance.

HOW WE WORK

Choose one task worth completing in chat

Scope, selection criteria and practical delivery details.

A bot can gather an enquiry, retrieve an order status or request an approval. Each needs a different data contract.

We specify prompts, cancellation and what happens when the user cannot complete the journey.

Separate chat identity from permission

A display name alone does not establish access to a customer record or staff action. Account linking is defined explicitly.

Webhook requests use the configured Telegram secret token. The bot token stays on the server, outside messages and public files.

Test repeated actions and recovery

Double taps, repeated updates and unavailable systems must not create uncontrolled duplicate actions.

Vladimir Nikolaev agrees the failure response and staff handover. Hosting, notifications and ongoing maintenance are scoped separately.

Related services and expertise

Vladimir Nikolaev
CEO and web development & SEO expert

Vladimir Nikolaev

CEO and web development & SEO expert. Web developer and SEO specialist since 2015. Vladimir Nikolaev reviews data rules, implementation choices and acceptance checks with you, so the technical work follows a defined business task.

About Vladimir
Questions before we start

Questions before we start

Answered by Vladimir Nikolaev.

Can the bot contact any Telegram user?

No. Users normally need to start or authorise the relevant interaction; channel rules must be respected.

Can staff approve requests?

Yes, with explicit account linking and permission checks.

Does it require AI?

No. A rule-based conversation is often enough for a defined task.

Can it use our CRM?

Yes, if suitable access and supported operations are available.

NEXT STEPS

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START WITH YOUR PROJECT

Describe one task to complete in Telegram

Send the questions, permitted users and target system. We will outline the bot journey.

WEBSOFTLEADER

Tell us what needs to work better.

Share your website or describe the process. We’ll come back with the right first step, a clear scope and an estimate.