Conversation map
Commands, questions and handover points agreed.
Collect structured requests or let authorised staff perform a defined task in Telegram. We build a focused bot journey with access checks, useful feedback and a route to a human.
Start this brief
Commands, questions and handover points agreed.
Required records read or written through supported interfaces.
Staff identities and permitted actions verified.
Retries, failures and administrator instructions covered.
Actual project screenshots. Some client interfaces are in their original language.

Home services in the United States. Actual project screenshots. Some client interfaces are in their original language.

Ecommerce platform. Actual project screenshots. Some client interfaces are in their original language.

Commercial interior projects. Actual project screenshots. Some client interfaces are in their original language.
We define the scope and prepare the agreed first prototype or work plan before payment.
You approve the prototype and pay 30%. We begin the agreed implementation.
We show the main pages and functions or agreed milestone deliverables. After acceptance, you pay the next 30%.
We finish the agreed checks and hand over the project, materials and access. You pay the remaining 40% after acceptance.
Scope agreed before work begins. All prices in USD. Applicable taxes and third-party fees are confirmed in the proposal.
We agree the scope and prepare the first prototype before the first payment. You can review the proposed structure and customer journey before deciding to proceed.
The agreed initial prototype covers the key page or customer journey. For SEO, advertising and other projects without an interface, the first reviewable result is a proposed work plan. The number of screens and revisions is agreed in the brief.
You approve the prototype or work plan and pay 30% of the agreed project price. We then begin implementation.
We demonstrate the agreed main pages and functions, or the named project deliverables. Once you accept this milestone, the next 30% is due.
We complete the agreed checks, deliver the project and hand over the agreed materials and access. The remaining 40% is paid after acceptance.
This schedule applies to projects with a fixed scope. Monthly work and small hourly tasks have separately agreed terms. Advertising spend, hosting, licences and third-party fees are listed separately in the proposal.
We deliver remotely. Briefing, reviews and handover take place online, with the meeting times and working language agreed in advance.
Scope, selection criteria and practical delivery details.
A bot can gather an inquiry, retrieve an order status or request an approval. Each needs a different data contract.
We specify prompts, cancellation and what happens when the user cannot complete the journey.
A display name alone does not establish access to a customer record or staff action. Account linking is defined explicitly.
Webhook requests use the configured Telegram secret token. The bot token stays on the server, outside messages and public files.
Double taps, repeated updates and unavailable systems must not create uncontrolled duplicate actions.
Vladimir Nikolaev agrees the failure response and staff handover. Hosting, notifications and ongoing maintenance are scoped separately.

CEO and web development & SEO expert. Web developer and SEO specialist since 2015. Vladimir Nikolaev reviews data rules, implementation choices and acceptance checks with you, so the technical work follows a defined business task.
Answered by Vladimir Nikolaev.
No. Users normally need to start or authorise the relevant interaction; channel rules must be respected.
Yes, with explicit account linking and permission checks.
No. A rule-based conversation is often enough for a defined task.
Yes, if suitable access and supported operations are available.

Give your team one place to manage requests, records and approvals. We build browser applications around the work people actually do, with clear access rights and a practical first release.

Add the function your website is missing without rebuilding the whole system. We develop extensions with a defined job, manageable settings and checks against your current platform.

Help buyers estimate a service or configure a product before they contact you. We turn your pricing rules into a clear calculation, with useful explanations and a route to a qualified inquiry.
Send the questions, permitted users and target system. We will outline the bot journey.